Articles

Latest thinking

Honest notes on AI, DevOps, and automation, written for the people who have to make it work.

Artificial Intelligence

How SMEs Can Use AI Without Losing the Human Touch

Where AI actually helps a smaller business, and how to add it without making customers feel like they're talking to a machine.

DevOps

The DevOps practices that genuinely lower deployment risk and make delivery less stressful, minus the ones that just look good in a slide deck.

BPA

Why the automation projects that succeed sort out the process first and pick the software second.